Search GIL Support:

GIL Support:

Other Support Links:

  • Ex Libris Customer Ctr
  • GALILEO Help
  • GALILEO Contact Link
  • USG Contact Link

  • GIL Support Task Guide

    The GIL Support Tasks represent localized online documentation in support of the GIL environments. Most of this documentation is restricted to GIL Service Site Staff or those logged into the web site. In some cases, specific tasks may require voyager, oracle or root access to a server.
    Listing of Major Support Areas


    Select:     ALL TASKS     Open     Closed     Service Sites     Ga Tech     GSU     UGA     GSU & UGA
    User Name: Not Logged-in Service Site: None
    Major Support Area Minor Support Area Author Updated
    Analog/Report Magic Maintenance Phil Williams 06 Oct 2011
    Title: Analog SubDomains Maintenance
    Status: UGA Service Site Staff Only
    Analog/Report Magic General Phil Williams 01 Sep 2011
    Title: GSU SMF Commands
    Status: UGA Service Site Staff Only
    Analog/Report Magic Maintenance Phil Williams 06 Oct 2011
    Title: Report Magic Maintenance
    Status: UGA Service Site Staff Only
    GIL Express Call Slip Bob Trotter 21 Dec 2008
    Title: Call Slip Problems
    Status: Open
    GIL Express Charge Problems Bob Trotter 21 Dec 2008
    Title: GIL Express Charge Problems
    Status: GIL Site Login Required
    GIL Express GIL Express Web Site Bob Trotter 22 Dec 2008
    Title: GIL Express Web Site
    Status: UGA Service Site Staff Only
    GIL Find Aeon Popup Request Form Sean Purcell 04 Jan 2012
    Title: Add Code for Aeon Popup Request to Classic GIL
    Status: UGA Service Site Staff Only
    GIL Reports GIL Web Reports Bob Trotter 22 Dec 2008
    Title: Installing GIL Web Reports for Voyager
    Status: GIL Service Site Staff Only
    GIL Universal Catalog Complete Rebuild Phil Williams 01 Sep 2011
    Title: GIL Universal Catalog Rebuild
    Status: UGA Service Site Staff Only
    Hardware UGA Hardware Upgrade Bob Trotter 21 Dec 2008
    Title: UGA Hardware Upgrade
    Status: UGA Service Site Staff Only
    Miscellaneous Acronyms Administrator 27 Sep 2011
    Title: Acronyms of Interest
    Status: Open
    Miscellaneous GALILEO Phil Williams 27 Sep 2011
    Title: GALILEO Password Maintenance Instructions
    Status: Open
    Miscellaneous netLibrary Bob Trotter 22 Dec 2008
    Title: Loading a New netLibrary File
    Status: GIL Site Login Required
    Oracle Archive Logging Phil Williams 14 May 2012
    Title: Oracle Commands
    Status: GIL Service Site Staff Only
    Oracle Tips Bob Trotter 19 Feb 2007
    Title: Oracle Tips
    Status: GIL Site Login Required
    Oracle MISCELLANEOUS Table Reset Phil Williams 15 May 2012
    Title: Reset ReadOnly to ReadWrite
    Status: GIL Service Site Staff Only
    Server - GIT Information Phil Williams 20 Sep 2011
    Title: GIT Access Information
    Status: Ga. Tech Service Site Staff Only
    Server - GIT General Phil Williams 20 Sep 2011
    Title: GIT Server DB Information
    Status: GIL Site Login Required
    Servers - GSU General Phil Williams 20 Sep 2011
    Title: GSU Server DB Information
    Status: GIL Site Login Required
    Servers - UGA Information Phil Williams 19 Sep 2011
    Title: GSU Access Information
    Status: UGA Service Site Staff Only
    Servers - UGA Information Phil Williams 09 Jan 2013
    Title: UGA Access Information
    Status: UGA Service Site Staff Only
    Servers - UGA General Phil Williams 14 Sep 2011
    Title: UGA Server DB Information
    Status: GIL Site Login Required
    Svr Cmds UGA Updating DNS Information Phil Fitzpatrick 19 Feb 2007
    Title: Update DNS on UGA GIL/GALILEO Servers
    Status: UGA Service Site Staff Only
    Voyager Keyword Problems Phil Fitzpatrick 18 Feb 2007
    Title: Direct Keyword Rebuild
    Status: GIL Service Site Staff Only
    Voyager Continuous OPAC Bob Trotter 22 Dec 2008
    Title: Run Continuous OPAC
    Status: GIL Service Site Staff Only
    Voyager Fiscal Year Rollover Jim Garner 25 Jan 2012
    Title: Voyager Fiscal Period Close Procedures
    Status: GIL Service Site Staff Only